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Retail Isn’t Dead—It’s Disconnected (And That’s What I’m Addressing at ISPA)

There’s a quiet tension happening inside spa and wellness businesses right now. Leaders are investing in training.Teams care deeply about their guests.The experience is thoughtful, elevated, and service-driven. And yet… Retail results are flat.Recommendations feel inconsistent.And even your strongest providers hesitate when it’s time to “sell.” This isn’t a product problem.And it’s not a talent […]

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The Flock and Gather Podcast with Allan Share and Carol Phillips

Episode 180: Carol Phillips Shares Retail Secrets on The Flock & Gather Podcast Dive into Episode 180 of The Flock & Gather Podcast, where host Allan Share sits down with Carol Phillips, spa industry trailblazer and founder of BeauteeSmarts. With 40 years of experience, Carol reveals game-changing strategies for boosting service and retail sales in […]

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Seven Money Mistakes Creatives Make: An Interview with Christine Luken

Seven Money Mistakes Creatives Make: An Interview with Christine Luken By Carol Phillips, BeauteeSmarts Global Part of BeauteeSmarts’ Financial Wellness Series As beauty professionals and creatives, you pour your heart into your craft—whether it’s styling, artistry, or building your brand. But managing money? That can feel like a whole different challenge. In our Financial Wellness […]

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CHA-CHING LIVE EVENT FOLLOWUP

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Then & Now: Sales and Marketing

Article originally published Skin Inc. Magazine takes a look back and compares sales and marketing articles written by Carol Phillips then 1992 to now. Oh my, has the sales and marketing landscape changed since September 1992. Back in the 90s, it was drastically easier for a skincare studio to stand out. Way back then estheticians […]

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Is Sales the Final Frontier? Carol Phillips BeauteeSmarts Podcast video with Tony Gordon

Original post and podcast by Tony Gordon Are sales techniques the final frontier of service businesses? If you have tried almost everything else to enhance your beautee business, maybe it is time to dive into good old sales efforts. I have often thought about the idea of making sales training a bigger part of my […]

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The Lives We Touch

This was a LinkedIn message I received from a former team member.   Carol I thought this story might put a smile on your face. I was meeting with a client last week. After our meeting was over, we were reminiscing about Wichita in the 80’s. I mentioned I worked at CPDS (Carol Phillips DermaSystems) […]

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Labor Commissioner Cites Nail Salon $1.2 Million for Misclassification and Wage Theft of 36 Workers

  OAKLAND, Calif., July 30, 2018 /PRNewswire/ — The Labor Commissioner’s Office issued more than $1.2 million in wage theft citations to a Temecula nail salon for misclassifying and failing to properly pay 36 workers. An investigation found that the workers at Young’s Nail Spa were not paid an hourly rate and not paid overtime despite […]

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