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Retail Isn’t Dead—It’s Disconnected (And That’s What I’m Addressing at ISPA)

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There’s a quiet tension happening inside spa and wellness businesses right now. Leaders are investing in training.Teams care deeply about their guests.The experience is thoughtful, elevated, and service-driven. And yet… Retail results…

Labor Commissioner Cites Nail Salon $1.2 Million for Misclassification and Wage Theft of 36 Workers

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  OAKLAND, Calif., July 30, 2018 /PRNewswire/ -- The Labor Commissioner's Office issued more than $1.2 million in wage theft citations to a Temecula nail salon for misclassifying and failing to properly pay 36 workers. An investigation…
Carol Phillips

Retail Diva Will Help You Drive Sales at Face & Body Northern California

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Retail sales can be a big revenue generator for a spa, but "selling" does not come easy to all spa professi­onals. Carol Phillips, keynote speaker on day three of the Face & Body Spa Conference and Expo Northern California, will teach attendees…

Must See New Movie About The Inspirational Life Of John Paul DeJoria

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  Original Post by my buddy Winn Claybaugh on his FaceBook Page The Good Fortune documentary tells the inspirational life story of Paul Mitchell CEO, John Paul DeJoria. Learn how he has used business to make the world a better…

Sonoma Mission Inn to pay $1 million in spa-worker case

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as reported by:  PAUL PAYNE THE PRESS DEMOCRAT Sonoma Mission Inn is expected to pay nearly $1 million to settle a class-action lawsuit with former spa employees. A tentative ruling Tuesday from Judge Rene Chouteau gave final approval to…

Unilever bulks up on prestige with Dermalogica

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Unilever continued its march into high end personal care market on Wednesday with the acquisition of Dermalogica, a Los Angeles-based skin care brand. Terms of the deal were not disclosed. But with sales of $240m last year, Dermalogica will…

Sign of the Times by Carol Phillips

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Want to create attention in your retail zone without remodeling? The cheapest and most effective way to generate additional retail sales is to use in-salon signs. Good signs will attract attention to your products, increase sales on the spot,…

Salon Business News 6 Fatal Mistakes Most Beauty Businesses Make

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Article originally appeared on Salon Today by Stacey Soble  Editor in Chief, Salon Today "Everything I do is to help drive sales," said Carol Phillips, as she introduced herself at the 2013 Millennium Conference in Scottsdale, Arizona. And,…