Take a peak here for the latest posts on whats happening in the beauty industry. Find Trends and things to be In the Know.

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Whose The Focus

Dear Product Vendors… You might want to train your sales reps to be customer focused vs "I" focused. This was in my email today from our "Customer Service Representative"  The email had 118 words and 10 times she used the word "I". There…
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Carol Phillips- A Retailing Powerhouse by Rebecca James

 Personal note from Carol.  I had to include this article by my buddy Rebecca James Gadberry.  This was back in the day when Rebecca was cranking out hundreds of  consumer and trade articles. Rebecca has been one of my a true friends for…